Contact Us

Our online customer service will be closed on New Years Day. We will answer all inquiries starting back up on Wednesday, Jan 2, 2019. See you in the new year!

Online Customer Service:

Whether you have an order inquiry, need shopping assistance, or want to learn more about a product, our customer service team is here to help!

Customer Service Team Hours

Monday - Friday 8:00am - 5:00pm CST

Toll-Free Phone Number

1-888-2GO-HIKE (1-888-246-4453)

Email Us

Live Chat

We try to be available as often as possible on live chat, but as a small team, we sometimes get pulled into doing more than one task. If no
one is available online during our customer service hours, give us a call or shoot us over an email and we’ll get back to you as soon as

Have a great experience or want to hear what people think?  Check out our Customer Reviews page to find out more!

To contact specific locations, visit our store locations pages: