Contact Us

Chicago-area Storess:


Phone: 847-475-7100
901 Church Street, Evanston, IL 60201 Get directions

Highland Park:

Phone: 847-266-8600
621 Central Avenue, Highland Park, IL 60035 Get directions


Phone: 773-348-5800
3551 N. Southport Avenue, Chicago, IL 60657 Get directions

Lincoln Square:

Phone: 773-271-1000
4724 N. Lincoln Avenue, Chicago, IL 60657 Get directions

For more information, visit our Store Locations page.

Online Customer Service:

Whether you have an order inquiry, need shopping assistance, or want to learn more about a product, our customer service team is here to

Customer Service Team Hours

Monday - Friday 9:00am - 5:00pm CST

Toll-Free Phone Number

1-888-2GO-HIKE (1-888-246-4453)

Email Us

Live Chat

We try to be available as often as possible on live chat, but as a small team, we sometimes get pulled into doing more than one task. If no
one is available online during our customer service hours, give us a call or shoot us over an email and we’ll get back to you as soon as

Have a great experience or want to hear what people think?  Check out our Customer Reviews page to find out more!